Amendment fee: EUR 150 – per file by change of travel date, change of hotel category or name change!
The client may cancel any tour before the departure date. In such an event, Swiss Serene must receive the cancellation in writing before the said date.
The following cancellation fees shall apply:
30 days or more before tour departure date, EUR 100 – per file
29–15 days before tour departure date, 50% of the total confirmed tour price
14–8 days before tour departure date, 30% of the total confirmed tour price
7–0 day before tour departure date, 100% of the total confirmed tour price
Additional to the mentioned cancellation costs are cancellation costs for air tickets, as stipulated by the airline in question for that particular class.
Important: No refund for Sightseeing and booked apartments
As per the cancellations deducted amount will be refunded in account within 15 Working Days